Planned maintenance

We aim to maintain our properties in good condition and ensure we comply with the Decent Homes Standard through programmes of planned maintenance. The planned works will commonly include one or more of the following:

• Kitchen and/or bathroom modernisation
• Replacement windows and doors
• Upgrading of electrics
• Boiler replacement
• Re-roofing
• Insulation works and retrofitting

We will:

• Give you an indication of when survey work will be undertaken in your home in order to prepare planned works programmes.
• Write to you giving the start date for works at your home at least two weeks before they start.
• Give choices where possible (e.g. colour of kitchen fittings, floor and wall tiling).
• Tell you how long works will take, and what effect they will have for you.
• Discuss any alternative arrangements that may be needed in advance.
• Ensure that properties most in need have works carried out first.
• Take advantage of opportunities to do major works when a property is empty so that there is minimum disruption for you where possible.
• Consult you if there is any implication on your service charge if you are a leaseholder.
• Be flexible in our approach to accommodate the needs of vulnerable people.

What's coming up?

The Council are collecting stock condition data over the next 5 years to help develop planned programmes of work. More detailed plans will be published over the next few years. Some of the key planned maintenance projects over the next two years are detailed below under the respective years.

2025/26

The Council has been awarded some funding for installation of energy efficient measures in some of our stock.  More information can be found on the Warm Homes Retrofit Project webpage.

2024/25

The Council are planning for replacement windows to the following sites, with an anticipated total expenditure of £450,000.

• 28 houses in Addison Road, Sarisbury Green.
• 20 flats at Foy Gardens, Warsash
• 20 flats at Endofield Close, Fareham
• 18 Flats and 2 houses in Thorni Avenue, Fareham

Houses in Fort Fareham Road Estate are being retrofitted to improve their energy performance to the latest building regulation standard, lowering the fuel costs for incoming tenants. Two further houses will receive this refurbishment work, costing £100,000 per dwelling.

Maisonettes in Bishopsfield Road will receive specialised repairs to the concrete balconies, walkways and staircase with renewed paint coatings, costing an estimated £150,000 for this phase of seven blocks.

Fire door replacements are planned for the following sites:

• Foster Close, Stubbington
• Marchesi Court, Stubbington
• St Micheals House, Fareham

A ground floor extension for disability living within the borough, costing £100,000.

2024/26

The Council will be surveying for replacement windows to the following sites:

• 40 flats at Lincoln Close Gardens, Titchfield Common
• Cemetery Lodge, Fareham
• 24 Flats/Bedsits in Valentine Close, Fareham

Two further houses in Fort Fareham Road Estate will be retrofitted to improve their energy performance.

Cyclical Maintenance

We will:

• Inspect, clean and redecorate external surfaces including for associated repairs every 7 years. Where cost effective timber surfaces will be replaced with UPVC (plastic) to reduce future maintenance costs. 

Find the full programme of roads and sites here.

Compliance Work (Service and Maintenance)

We will:

• Maintain council owned gas heating appliances and service annually
• Visually inspect and test for leaks, tenants' own gas appliances, (e.g. cookers and gas fires bought by tenant)
• Inspect and upgrade electrical systems every 5 years, including upgrading of smoke detection
• Maintain fire alarm systems and firefighting equipment
• Inspect asbestos containing materials and maintain an asbestos register (common areas)
• Undertake water management inspections (legionella), where applicable

You have a responsibility to:

• Allow us to come into your home each year for servicing gas heating appliances. We are required to do this by law and it is for your own safety. We may have to take legal action to gain access if you do not allow us to come in at a mutually acceptable time
• Be in when appointments are made or let us know in advance if your plans change, so that we can rearrange our visit.